News

view all
14.11.18

Ship’s Engines Performance Monitoring And Evaluation

Transship Bulk is committed to a proactive approach to Energy Efficiency Management.

30.08.18

Transition to ISO 9001:2015

Transship Bulk has completed upgrade of the quality management system to the new edition of the ISO 9001 standard 2015 version.

Customer Complaints

We aim to give the best possible service to all our customers. But if you are unhappy or dissatisfied with our service, you can address any complaints to our Safety and Quality Management Representative.

The easiest way to make a complaint is by creating a report in free format and:

  • If you wish to use email please send it to:
    sqdep@transship-ua.com
  • If you wish to use post please send it to the address provided below:
    Transship Bulk
    8, Marazlievskaya Street,
    Odessa, 65014, Ukraine

You can normally expect an acknowledgment and a full response to your complaint within 7 working days but sometimes a full response can take a little longer.